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Author: Jill Maschio
Bill Gates, co-chair of the Bill & Melinda Gates Foundation, has dismissed his foundation employees in favor of AI, according to ICT Works. This comes after Gates wrote on GatesNotes that he has been very passionate about AI and how it can help business in an article about how the age of AI has begun. He explains that he met with a team from OpenAI and challenged them to create an AI that could pass a biology exam, and the team surprised him by completing the challenge within a few months. The AI was able to pass a 60 multiple-choice exam, with 59 correct answers, and earn an A on the essay portion.
For Gates, AI can help humanity by reducing inequities in education. He believes that AI can help reverse the declining math scores in the US, especially for minorities. Gates sees AI as a way to contribute to climate change. If technology is this advanced, it is bound to make people feel uncomfortable, and it does come with some challenges, such as privacy and bias. AI is not always 100% correct, but it can “empower” people. It can improve the quality of life.
Gates sees superintelligent AI in the near future. What is holding the future back is learning the necessary learning algorithm. Once developers have a breakthrough, we will have AI that can do everything a human brain can do and at a fraction of the speed. AGI will have limitless amounts of memory.
I think this is a very scary concept of AI replacing human beings not only in the work place, but in most aspects of society. I am afraid on day it could replace therapists and counselors, receptionist, and a wide variety of jobs. This would not only put more people out of work, it would create an environment where the education gap would grow increasingly wider with people who have no access to the technology would be left out of a competitive workforce. The truck driving industry is already experimenting with autonomous trucks, and I have seen articles where delivery services like FedEx is using autonomous delivery vehicles.
Also, I would like to state, when AI malfunctions, where do we place the blame for anything that may come about from that malfunction. Let’s say a truck crashes and kills someone, or causes thousands of dollars worth of damages, or if an AI program misrepresents your intents or interests.
I believe this can be a slippery slope that we need to be very careful of falling down. I think people that are tech savvy will always support more AI type programs, and eventually employee replacements, while the average person will become lost with the lack of true customer service. Some of this is already happening in the form of automated phone call service in paying bills and other options.
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